Manage my Account

  • Login to your eight account via here

    You will be able to do the following:

    • View your plan entitlements
    • View real-time usages
    • Add or edit payment methods
    • Block or unblock international calls/SMS

    • Easy! We will send the OTP for login to your eight number or your email (if you included at sign up).

  • We are building pay-per-use functionality, please stay tuned! During the next renewal cycle, the entitlement will be reloaded. Enjoy eight!

    If you would like to increase the entitlement, you can directly upgrade the plan either via your eight account or at our retailers to upgrade. You can enjoy the upgraded entitlement instantly!

    Alternatively, you can also purchase add-on, especially if you are already on the highest tier plan

  • Please present both your original and new physical ID at one of our eight service centres. Please note that we do not perform any ownership transfers.

  • Currently we do not have transfer of ownership functionality. Please ask your friends and family to register new line with eight.

  • Simply send us a request at helpme@eight.com.sg or head to any of our eight service center.

  • We are sad to see you leave. Is this something we can fix? Please write in to us at helpme@eight.com.sg.

    There are a few ways for termination:

    Head over to our service centre with your NRIC that was used for the registration of the number for termination, or you can write in to helpme@eight.com.sg with the below details as part of user verification. Do note that this action will be irreversible.

    • Name as per NRIC:
    • Registered email address
    • Your eight number:
    • Your date of birth:
    • Photo of the back of your SIM card/Screenshot of your “myAccount” login

  • Awesome! You are now able to manage multiple eight lines under one account. Simply go to your account > Manage Service and follow the on-screen instructions to manage another line in your account. Once it’s managed under your main account, you will be able to see the entitlements and usage for that line under the same account.

    Note: this does not change the account ownership.

  • Simply go to your account > Manage Service and follow the on-screen instructions to add and manage another line in your account. Once it’s managed under your main account, you will be able to see the entitlements and usage for that line under the same account.

    Note: this does not change the account ownership.