Need help?

Hello Singapore! eight is your new service provider – Lowest price and Best coverage. Refer here for our mobile plans!

If you are looking for ultra-fast Home Internet services, refer to our 10Gbps plans here!

Yes, absolutely!

You can sign up at any of our authorized retailers or online via our website. For online sign up, get the SIM card delivered to your mailbox or collect your SIM card from any SIM pick-up points.  If you are under 15, ask your parents to sign up for you.

Hop in and let’s get you connected.

Online sign up: Select your preferred plan and keep your original physical ID or Singpass ready with you – we’ll need it to verify your identity.

Sign up at retailer: Please bring along your physical ID or have your Singpass ready for verification!

If you are under 15, please get your parents to sign up for you.

• This is the list of accepted original identification documents. The document must be valid for at least 6 months from the sign-up date.

	ID type
SG Citizen / PR	NRIC
	11B
Foreigners	S Pass
	Work Permit
	Employment Pass
	EntrePass
	Training Employment Pass
	Personalized Employment Pass
	Work Holiday Pass
	Dependent’s Pass
	Long Term Pass
	Student’s Pass
Passport Foreign passport can only sign up for Data SIM Only Plan Want to know what is Data SIM Only Plan? Find out here

Each ID is allowed to sign up for up to 10 SIM cards.

Thank you for being our customer! There are ways to do it! You can either upgrade your FREE SIM plan to the $8 via your eight account or visit eight retailers/ service centre. Great news, we have increased our SIM card limit per ID! Each customer is now allowed to sign up 10 lines per ID.

e are building the functionality now, stay tuned! In the meantime, please write to us at helpme@eight.com.sg.

Login to your eight account via here.

You will be able to do the following:

• View your plan entitlements
• View real-time usages
• Add or edit payment methods
• Block or unblock international calls/SMS

Easy! We will send the OTP for login to your eight number or your email (if you included at sign up).

We are building pay-per-use functionality, please stay tuned! During the next renewal cycle, the entitlement will be reloaded. Enjoy eight!

If you would like to increase the entitlement, you can directly upgrade the plan either via your eight account or at our retailers to upgrade. You can enjoy the upgraded entitlement instantly!

Alternatively, you can also purchase add-on, especially if you are already on the highest tier plan.

Please present both your original and new physical ID at one of our eight service centres. Please note that we do not perform any ownership transfers.

Currently we do not have transfer of ownership functionality. Please ask your friends and family to register new line with eight.

Simply send us a request at helpme@eight.com.sg or head to any of our eight service center.

We are sad to see you leave. Is this something we can fix? Please write in to us at helpme@eight.com.sg.

There are a few ways for termination:

Head over to our service centre with your NRIC that was used for the registration of the number for termination, or you can write in to helpme@eight.com.sg with the below details as part of user verification. Do note that this action will be irreversible.

• Name as per NRIC:
• Registered email address
• Your eight number:
• Your date of birth:
• Photo of the back of your SIM card/Screenshot of your “myAccount” login

Awesome! You are now able to manage multiple eight lines under one account. Simply go to your account > Manage Service and follow the on-screen instructions to manage another line in your account. Once it’s managed under your main account, you will be able to see the entitlements and usage for that line under the same account.

Note: this does not change the account ownership.

Simply go to your account > Manage Service and follow the on-screen instructions to add and manage another line in your account. Once it’s managed under your main account, you will be able to see the entitlements and usage for that line under the same account.

Note: this does not change the account ownership.