Troubleshooting
- Check on the operator manually and connect to eight’s local network operator in the country. Find the full list here.
We can fix that! Simply head down to our eight service centers with your original physical ID for verification.
Troubleshooting steps to get connected to data:
- Check your APN settings and ensure that it is “shwap”!

- Restart your mobile device and ensure you can see “ eight ” network and signal bar on the top left of your screen.
- Ensure your Mobile Data Network is set to 4G.
- Ensure VPN is switched off for a seamless surfing experience.
- Still facing issues? Simply head down to our eight service centers.
Troubleshooting steps to get connected:
- Turn on airplane mode, wait 10 seconds and turn it off. Subsequently, restart your device.
- Still facing issues? Simply head down to our eight service centers.
Troubleshooting steps to get connected:
- Remove your eight SIM and gently wipe the surface before reinserting.
- Restart your device
- Still facing issues? Simply head down to our eight service centers.

